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Taken from November (2010) issue of the Ottery Gazette Top marks for Bay Tree Shoe Repairs Dear Sir, Since so many of Ottery's familiar shops have closed as we await the revitalisation of the town, I would like to recommend the excellent services offered by Martin at Bay Tree Shoe Repairs in Mill Street. Not only shoe repairs and accessories to the highest standards of craftsmanship, but dry cleaning, key cutting, batteries, engraving and patching and mending. Martin's attention to detail, his helpfulness and courtesy make a visit to the Bay Tree for such essential but often hard-to-find services a real pleasure. May his business flourish! E Marion Tewkesbury Ottery St Mary.
Personal Testimonials
"I had 3 pairs of boots re heeled by Martin, the service was fast, the work was professional and the finish was excellent. I would recommended any day of the week." Cheryl Platt -
Suzzie writes " Great Friendly sevice. I was in a hurry and in need of boots to be repaired whilst I
wait. Martin was able to ensure with immediate response that they were repaired thank you "
"Very helpful shoe repairer who does an excellent job" - June Humphrey
"Wonderful service, polite, helpful and fun - Kay Lambourn
" Very prompt and excellent service" - Thank you
"A Very good shoe and key service- keep it up! " Thank you - Carolyn Tuckett
Very obliging with an awkward sowing job, Many thanks - (name on comment sheet in shop)
Dear Martin
I just wanted to say how good it is to have the shoe repair shop open again in Ottery and offering such a friendly professional service at reasonable rates - no more having to use the large chain in Exeter! You did an excellent job with my purple shoes - and found me the purple polish which I was able to buy from you- you really did go the extra mile and I do appreciate it. I shall be making a point of telling friends in the area about your service and I wish you every success. Needless to say I shall be back!
kind regards, Janet Milton
Excellent service and workmanship - Fixed one bag which we had given up on as irrepairable - Great value too! - Dillan
Above and beyond the call of duty! Beautiful assistant (Bess)
Shoes received this morning, they are perfect ( online customer)
A very efficient service delivered with a smile! Recently I asked you to dry clean my long suede leather gloves. As you were uncertain you called the company concerned to discuss and then advised me of other methods of cleaning that would be more beneficial. This, despite the fact that it meant you would not be making any money.You have since mended difficult sandals for me which I was pleased with, and I hope that your business goes from strength to strength.Many thanks,Sue McCarthy |